Contact
Get in touch.
Support, partnerships, press, or feedback — we'll get back to you fast.
Reach us directly
Prefer email? Use one of these.
- Supportsupport@apexai.fitness
- Partnershipspartners@apexai.fitness
- Presspress@apexai.fitness
FAQ
Common questions.
How quickly do you respond?+
Support tickets: within 24 hours on weekdays. Partnerships: within 48 hours. Press: same day.
I found a bug. Where do I report it?+
Use the form below with the 'Bug report' category. Include your device, OS version, and steps to reproduce if possible. We fix critical bugs within 48 hours.
Can I request a feature?+
Absolutely. Use the form with 'Feature request'. We read every submission and track the most-requested items on our public roadmap.
Do you offer enterprise or team plans?+
Yes — we work with sports teams, gyms, and corporate wellness programs. Use the form with 'Partnership' and we'll send a custom proposal.
Where is my data stored?+
Your data is stored encrypted at rest in secure cloud infrastructure. We never sell user data. AI context is sent to OpenAI only for session generation and never retained for model training.
How do I delete my account?+
Settings → Account → Delete. All your data is permanently removed within 30 days. You can export everything before deleting.